MelodySusie Reviews

Melodysusie.com is an online store that offers a variety of professional manicure tools, including nail drills, nail lamps, nail bits, and gel nail polish. They also sell beauty accessories, personal care products, and exclusive gifts. The website offers various discounts, such as 8% off sitewide with the code OFF8, and 15% off for orders over $149.99 with the code MSOFF15. They also offer free US shipping on orders over $149.99.

For specific products, the Professional Nail Dust Collector is priced from $52.99, the MR5 (MM400D)-Rechargeable Nail Drill 35,000 RPM is priced from $169.99, and the Selene (SC320D) Sets are priced from $115.99. They also offer a Mother's Day Gel Nail Polish Gift Box for $59.99.

In addition to individual products, Melodysusie.com offers a Monthly Nail Tools Gift Box subscription service, with prices ranging from $49.99 per month for a monthly subscription, to $41.98 per month for a 12-month subscription.

Please note that these prices are subject to change and it's always a good idea to check the website for the most current prices and discounts.

Melodysusie.com is a platform that offers a wide range of professional manicure tools. The popular products include nail drills, nail lamps, nail bits, and gel nail polish. They also offer beauty accessories, personal care products, and exclusive gifts that blend fun, fashion, and function together.

The website features a variety of new products such as the PC180F Portable Rechargeable Nail Drill available in different colors like black, rose gold, and gold. They also offer gel nail polish in various shades like Snow White, Black Abyss, and Cinnamon Cloud. Other popular items include nail art brushes, nail dust remover brushes, and gel nail polish top and base coats.

Customers can build their own bundle by choosing their favorite nail drill and nail accessories, and enjoy up to 30% off. Melodysusie.com also provides special discount codes for first orders and offers free US shipping on orders over $149.99. The website has received positive reviews for its products and customer service.

MelodySusie has a 30-day money-back guarantee and a 6-month warranty for all products from the receipt of the original order. If the product does not meet your needs within this period, you can contact them by submitting a feedback form on their website. This warranty and return policy is applicable for purchases made through melodysusie.com or the MelodySusie Direct store on Amazon. For purchases made through MelodySusie's authorized resellers, you should contact them directly. After receiving your return form, a Return Merchandise Authorization (RMA) number and return address will be provided. You need to write the RMA number on your parcel and ship it back before the expiration date of the RMA number. Once they receive the parcel, they will notify you and issue a refund or send you the replacement product. Your return or exchange must meet the following criteria: original conditions with all accessories, including manuals, warranty registration, etc., and a valid, unexpired Return Merchandise Authorization (RMA) obtained from their site or customer service after submitting the return form.

For shipping, all international shipments (outside the contiguous United States) are delivery duty unpaid. The final cost does not include import duties and sales taxes, all these additional fees must be paid by the customers. You need to pay for your shipping costs for returning your item with non-quality problem within 30 days from the date you purchased it. You will be responsible for paying for your own shipping costs for returning your item after 30 days from the receipt of the original order. Shipping costs that they sent items to you are nonrefundable. If you receive a refund, the cost of shipping will be deducted from your refund. They will not issue the refund if you return your item to the incorrect return address. They are only able to issue a refund to the original account of purchase for the order. Before you return the product or claim for a refund, please contact their customer service first by e-mailing them at support@melodysusie.com or leave them a message by m.me/MelodySusieOfficial. They do not accept any returns and chargebacks without informing their customer service team.

Melodysusie.com has received excellent customer reviews. The overall rating is 4.9 out of 5 stars. A significant majority of the reviews are 5-star ratings, accounting for 94% of the total reviews. Customers have praised the customer service of Melodysusie.com, highlighting their prompt responses and quick resolution of issues. Some customers have shared their positive experiences with the replacement of defective products. They appreciated the company's proactive approach in offering substitute nail tools when the ones they ordered were out of stock. The products, particularly the nail drill, have also received positive feedback for their performance. However, it's important to note that these reviews are based on the information available at the time of the search and may not represent the most current customer opinions.

To initiate a return with MelodySusie, contact customer service first by emailing at support@melodysusie.com or leaving a message at m.me/MelodySusieOfficial. After receiving your return form, a Return Merchandise Authorization (RMA) number and return address will be provided. Write the RMA number on your parcel and ship it back before the expiration date of the RMA number. Once the parcel is received, a refund will be issued or a replacement product will be sent. Please note that the return or exchange must meet certain criteria, including being in original conditions with all accessories, and having a valid, unexpired RMA obtained from the site or customer service after submitting the return form. Shipping costs for returning your item with non-quality problem within 30 days from the date you purchased it will be your responsibility. If you receive a refund, the cost of shipping will be deducted from your refund. It's important to contact customer service first before returning the product or claiming for a refund. Returns and chargebacks without informing the customer service team are not accepted. If you paid with PayPal, please allow up to 48 hours for the transaction to appear on your PayPal account. If you paid with your card, please allow up to 7-14 business days for the bank to update the charge on your bank statement.